Shipping policy

Meno Reset Shipping Policy

At Meno Reset, we strive to process and deliver every order as quickly and reliably as possible.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

During periods of high order volume, promotional events, or holidays, processing times may extend to up to 5 business days.

Orders are processed Monday through Friday, excluding weekends and U.S. federal holidays.

Shipping & Delivery

Once your order has been processed and shipped, delivery times will vary depending on your location and the shipping method selected at checkout.

Estimated delivery times:

  • Standard Shipping: 3-5 business days after shipment

Please note that delivery estimates are provided for convenience and are not guaranteed.

Delivery times may be affected by factors outside our control, including:

  • Carrier delays
  • Severe weather
  • Peak holiday shipping periods
  • Customs or government inspections (if applicable)
  • Other unforeseen circumstances

Shipping Rates

Shipping costs are calculated at checkout based on your order and delivery location.

We also offer:

  • Free Standard Shipping on all U.S. orders over $99 USD
  • Free shipping on all active subscription orders

Shipping Delays

While we work hard to meet the estimated delivery timelines shown on our website, occasional delays may occur.

Meno Reset is not responsible for shipping delays caused by:

  • Shipping carriers
  • Weather conditions
  • Customs processing
  • Incorrect shipping information provided by the customer
  • Events beyond our reasonable control

Lost, Stolen, or Damaged Packages

If your package arrives damaged, contains the wrong item, or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

We'll work with the shipping carrier to investigate the issue and, where appropriate, arrange a replacement or other suitable resolution.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete shipping address is provided, additional shipping charges may apply if the package must be reshipped after being returned to us.

Unfortunately, we cannot guarantee address changes after an order has been placed.

Subscription Orders

Subscription orders are processed and shipped using the same timelines as one-time purchases.

Customers may manage, pause, modify, or cancel their subscription at any time before the next renewal date through their customer account or by contacting our support team.

Questions?

If you have any questions regarding your order or shipment, please contact us at:

Email: support@trymenoreset.com

We'll be happy to assist you and aim to respond within 1 business day.